Francesca Severo

Customer Services Specialist at Cortilia

Francesca Severo has worked in a variety of roles since 2010. In 2016, they began working as a Customer Services Specialist at Cortilia, where they managed customer service, provided information and support for order planning, portal use, delivery management, and product quality complaints. Francesca also interfaced with logistics companies and delivery personnel to monitor delivery progress, manage any issues such as delays or missed deliveries, and provide reports on service performance. In the same year, they also began working as an Impiegato at Studio Medico Kinesis and Università Bocconi. In 2010, they started working as an Impiegato at Class Editori.

Francesca Severo attended Università degli Studi di Milano from 2005 to 2009, where they earned a Laurea triennale in Scienze umanistiche per la comunicazione. Francesca continued their studies at the same university from 2009 to 2016, earning a Laurea Specialistica in Teorie e metodi per la comunicazione.

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