KC

Katherine Cole

Customer Success Account Manager at Roadmunk

Katherine Cole has a varied work experience. Katherine started as a Teaching Assistant at Frontenac Public School in 2016, followed by a Clerical Assistant role at Seisen International School - An IB World School. In the same year, they took on the role of Head Of Marketing Communications at Queen’s Literature Appreciation Club. In 2017, they were a Teacher Candidate at Central Public School, and also held the roles of Front Desk Representative and Guest Services Representative at Queen’s University. In 2018, they were a Teacher Candidate at Loyalist Collegiate Vocational Institute. In 2019, they started working at WeWork as a Community Lead and Community Associate - Event Coordinator, where they drove sales and growth of WeWork provided service and product offerings by managing relationships with members. Katherine is currently employed as a Customer Success Account Manager at Roadmunk since 2022.

Katherine Cole attended Seisen International School from 2006 to 2015, where they obtained their International Baccalaureate Diploma in May 2015. Katherine then attended Queen's University from 2015 to 2019, where they earned a Bachelor of Arts in English Language and Literature, General. In addition, they have obtained various certifications from LinkedIn, including Delegating Tasks, Delegating from a Distance, Prioritizing Your Tasks, Solving Business Problems, Design Thinking: Customer Experience, Sheryl Sandberg and Adam Grant on Option B: Building Resilience, De-Escalating Intense Situations, Finding Your Time Management Style, How to Be an Adaptable Employee during Change and Uncertainty, Communicating with Empathy, Innovative Customer Service Techniques, and International Baccalaureate Diploma.

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Timeline

  • Customer Success Account Manager

    October, 2022 - present