Cosmote e-Value, member of ΟΤΕ Group, is an integrated Contact Center that offers innovative Customer Relationship & Experience Management and Business Process Outsourcing services, being capable of fully undertaking the end-to-end design-to-implementation process for its customer’s strategies and operations. 

We have been providing integrated solutions for nearly 20 years, while in 2014 e-value International in Romania was established. With 6,500 qualified individuals, facilities in both Greece and Romania and advanced technological infrastructure, a broad range of customer services are provided, aiming to create unique customer experiences, on a 24-hour basis, 365 days over the year. 

At Cosmote e-Value, we have the customer at the center of every decision, aiming at continuously optimizing customer experiences. We offer solutions that help brands connect with their customers, building relationships of trust, through every channel of communication. 

We add value to every interaction, with every customer, every day.

Call Center

Cosmote e-Value

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Elisavet Tasiou

Mari Mantaka

Eugenia Sfyri

Eirini Kakogianni

Dimitris Gotzaridis

The Corporate Communications and Business Support team at Cosmote e-Value oversees the internal and external communication strategies to bolster brand image and customer engagement. They manage corporate partnerships, facilitate technical support for business clients, handle telesales, and analyze data to optimize business operations. Additionally, they play a pivotal role in project management for corporate clients, ensuring seamless execution of strategies that enhance customer relationships and operational efficiency.

Corporate Communications and Business Support

Business Analysis & Development

Operations Team

Corporate Communications and Business Support

About

Team members

Other teams at Cosmote e-Value

Business Analysis & Development

Operations Team