Monga Kabila Tancia

Monga Kabila Tancia has a diverse work experience in various roles and industries. They started their career as a Callcenter Agent at Rene Bureautic (Internet cafe) from February 2009 to March 2010. They then worked as a Sales Floor Manager at Irka Fashion Clothing Shop in October 2012. In June 2014, they worked briefly as a receptionist at Horizon Retail Construction. From May 2015 to January 2016, they served as a production statistic clerk at International Trimmings and Labels.

Starting from May 2016, Monga Kabila Tancia worked at International Trimmings and Labels in multiple roles. They began as a Senior Estimator from May 2016 to May 2017. From April 2017 to October 2022, they worked as a Digital and Litho Estimator. In March 2018, they transitioned to the role of Print Estimator, which they held until October 2022.

In May 2017, they also worked as a Cost Estimator at ITL - Intelligent Label Solutions until April 2022.

Monga Kabila Tancia joined Forest Stewardship Council International (Bonn) in January 2021 to obtain an Etraining Certificate.

Their most recent work experience is at CostCertified, where they held the role of Estimator/Customer Success Technician from June 2022 to January 2023. They then transitioned to the role of Customer Success Manager in January 2023, focusing on tasks such as onboarding customers, setting up accounts, building proposals, and other onboarding tasks.

Overall, Monga Kabila Tancia has gained expertise in customer success management, estimating, and various administrative roles throughout their career.

Monga Kabila Tancia has a diverse education history. In 2007, they attended Njanja Institute, where they earned a Matric degree with a field of study in Latin Philo. From 2014 to 2016, Monga attended Tshwane University of Technology, where they obtained a diploma in call centre studies. In 2020, they completed a Diploma in Sales and Digital Marketing from Shaw Academy. Additionally, in the same year, Monga earned a Diploma NQF Level5 in Estimating for printers from The Printing Industries Federation of South Africa NPC. In 2021, they pursued a higher certificate in Finance, General at IQ Academy. Monga also received training in Chain of Custody FSC from Forest Stewardship Councils in the same year. Recently, in 2023, Monga completed a Diploma of Education in Logistics, Materials, and Supply Chain Management at Alison.