Berto M.

Berto M. currently serves as Staff Development Manager at Costco Travel since March 2015, with previous roles including Staff Development Assistant Manager and Supervisor. Responsibilities focus on training, coaching, and providing feedback to employees, ensuring compliance with company and departmental standards. Berto also possesses extensive experience in the Reservations Department, including overseeing agents, managing customer service issues, and participating in training activities to enhance team skills. Prior to Costco, Berto held positions with the Associated Recreation Council as Director and Assistant Director, managing community programs and staff, and with the City of Seattle as a Recreation Attendant/Leader. Education includes attendance at North Seattle College from 1995 to 1998.