Karen Hoang

Karen Hoang is a seasoned professional with extensive experience in healthcare and auditing, currently serving as a Business Product Manager at Cotiviti since March 2016. In this role, Karen oversees product planning and execution across the product lifecycle, leads collaboration with engineering, sales, marketing, and support teams, and drives product strategy and roadmap development. Prior to this position, Karen held various roles at Cotiviti, including Senior Payment Accuracy Specialist - Team Lead and Senior Payment Accuracy Specialist, where important contributions included team leadership and the development of audit processes. Before joining Cotiviti, Karen worked at Blue Cross Blue Shield of Massachusetts, excelling in roles such as Senior Benefits Analyst and Claims Business Analyst III. Karen holds a Master of Science in Health Informatics and a Bachelor of Science in Health Management from Northeastern University, complemented by an Associate of Science in Healthcare Administration from Quincy College.