John Odden Iil4 Mp

John Odden II possesses extensive experience in Information Technology Service Management, currently serving as an Information Technology Service Management Consultant at COUNTRY Financial® since February 2020. Prior to this role, John held significant positions at Cargill and Medtronic, focusing on ITSM process development, policy implementation, and service delivery integration. John has also played a key leadership role in the itSMF USA chapter, promoting best practices and fostering collaboration among IT Service Management professionals. John holds a Bachelor of Arts in Russian Language and Literature from the University of Minnesota and a Master of Business Administration from Concordia University-St. Paul.