Tanja Balog is a Client Success Team Lead with a strong background in maintaining professional relationships with clients, organizing team responsibilities, planning training for new team members, managing client accounts, conducting complaint management, reporting on client performance, creating campaign calendars, conducting competitor research, segmenting email subscribers, running A/B tests, coordinating social media marketing strategies, and ensuring quality assurance of emails. Tanja has experience in project management, software quality assurance, teaching English and French, and working as a call center agent. Tanja holds a degree from Univerzitet u Novom Sadu.
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