AC

Alberto Ciaramella

Associate Technical Manager at Coupa Software

Alberto Ciaramella is an experienced technical professional with a diverse background in technical support, customer success, and project management. Alberto has worked in various roles at companies such as Coupa Software, Symantec, HP, Procter & Gamble, Kone, and Edizioni White Star Srl. Alberto's expertise includes product support, technical training, documentation preparation, and collaboration with cross-functional teams. Alberto holds a Head Technician Diploma in Computer Software Technology/Technician from I.T.I.S. Giulio Cesare Faccio.

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Timeline

  • Associate Technical Manager

    March 1, 2024 - present

  • Tech Lead, Advanced Support Engineer

    April, 2022

  • Principal Technical Support Engineer

    March, 2017

  • Senior Advanced Support Engineer

    March, 2015