James W. is a seasoned IT professional with over 30 years of experience in customer support. Currently serving as a Senior Technical Support Engineer at Coupa Software, they are responsible for mentoring teammates and resolving complex technical issues. James previously held roles across various organizations, including state and county government and Fortune 100 companies, where they developed expertise in diverse technologies and honed their troubleshooting skills. They have also contributed significantly to customer service training and support documentation. James is pursuing a degree in Information Technology at the University of Nevada-Las Vegas.
This person is not in the org chart
This person is not in any teams
This person is not in any offices