Guadielle Monette Almadin

Guadielle Monette Almadin is an experienced operations analyst at CourseLoop since November 2023, responsible for analyzing operational support inquiries and producing comprehensive reports for stakeholders. Prior experience includes roles as an infrastructure engineer at Ingram Micro, where support was provided for incident management and monitoring tool maintenance, and as an associate infrastructure engineer at SolarWinds, where technical troubleshooting sessions were conducted with customers. Guadielle also served as a technical support engineer at MISNet, delivering level 1 assistance for a SaaS platform, and provided product support for Fortinet at MSI-ECS Phils. Inc. Previous experience at IBM involved serving as a service desk analyst, assisting employees with technical issues. Guadielle holds a bachelor's degree in Information Technology from Mapúa Malayan Colleges Laguna, earned between 2010 and 2015.