Juan-Mei B. is a Senior UX Researcher at Coutts since April 2022, with extensive experience in managing end-to-end research projects in the financial services sector. Prior roles include Research Manager at Research in Finance, where management of qualitative and quantitative research projects catered to asset management and insurance clients, and Senior Research Executive at BVA BDRC, focusing on finance and business. Additionally, Juan-Mei served as a Senior Analyst and Analyst at GfK, contributing to ad-hoc research for the financial sector. Initial experience includes roles at Certeco, the College of Haringey, Enfield & North East London, and LOCOG. Juan-Mei holds a Bachelor's degree in Economics from the University of Reading, earned from 2009 to 2012.
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