Lawrence Schooley

Lawrence Schooley has a robust background in managing complaints in the financial services sector. At Coutts, they worked as a Senior Associate and Team Manager, overseeing a team of complaint handlers. Prior to that, they served in various roles at RBS, including Fraud and Chargeback Complaint Specialist and Financial Crime Associate. Additionally, they have experience as a Quality Assurance Tester and Expert Complaint handler at Royal Bank of Scotland. Lawrence Schooley is a dedicated professional with a solid track record in handling complaints efficiently and in accordance with industry regulations.