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Shanae H.

Assistant Product Manager at Travelex Insurance Services

Shanae H. has extensive experience in the travel insurance and customer service industries, currently serving as an Assistant Product Manager at Cover-More Group since January 2022, where responsibilities include product management and internal dispute resolution. Prior to this role, Shanae held various positions at Cover-More Group, including Internal Dispute Resolution Officer and National Account Executive, and gained experience as a Case Manager at World Travel Protection from May 2021 to January 2022. Earlier in the career, Shanae worked as a Customer Service Representative at Cover-More Group from October 2018 to June 2021, and as a Manager at Lollipop's Playland and Cafe from November 2014 to October 2018. Cover-More Group is a global leader in travel insurance and medical assistance, acquired by Zurich Insurance Group in April 2017.

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