Covered California
Carmen N. has extensive experience in government program analysis and customer service. Currently, Carmen serves as an Associate Government Program Analyst at Covered California since August 2018, following positions as Program Technician III - Hotline Team Lead and Program Technician III - Team Lead. Prior experience includes working as an Operations Analyst at Gap for a brief period in 2018, and a decade at Verizon Wireless from January 2006 to January 2017, where Carmen held several roles including Customer Service Representative, Resource Management Analyst, Attendance Coordinator, and Technical Support Representative. Carmen is currently pursuing a degree at California State University-Sacramento, expected to complete in May 2025, with previous studies at Folsom Lake College from 2016 to 2018.
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Covered California
Covered California is committed to ensuring that Californians are able to choose from a variety of affordable, brand-name health insurance plans that best meet their individual or business needs. Covered California is dedicated to providing access to quality health insurance, health education, and a healthy way of life. From young individuals to the most discerning business owners, we have a health plan for all qualified consumers. For more information about Covered California, visit www.CoveredCA.com. *Disclaimer: Covered California has established its online communities to serve as informative and engaging resources for the public. Our goal is to offer individuals and businesses a safe and positive forum to engage with each other and Covered California. Covered California reserves the right to moderate or delete any comment, remove spam, block any user, with or without notice, at any time and for any reason, without limitation. Please note that your communications with Covered California through this page are informal and are not part of Covered California’s formal process for handling customer service inquiries. All customer service-related inquiries should be directed to (800) 300-1506 for individuals and (855) 777-6782 for businesses.