Jeffrey Kricheff

Jeffrey Kricheff is a Process Optimization Expert at Coverys, focusing on improving business models through diagnosing issues and implementing intelligent automation. Previously, as Project Manager of Process Management at Empower Retirement, Kricheff analyzed customer and quality metrics to identify opportunities for quality improvement. Kricheff's extensive experience at Prudential Financial included roles as Process Management Specialist and Sr. Strategy Analyst, where initiatives led to cultural shifts towards continuous improvement and operational efficiencies. Kricheff holds a Master’s Degree in Information Technology from Stevens Institute of Technology and a Bachelor’s Degree in Business Administration from The College of New Jersey.