James Trammel

Senior IT Specialist at Coviance

James Trammel's work experience includes various roles in different companies.

James is currently working as an IT Specialist at Coviance since December 2021.

Prior to Coviance, they worked at ESO from February 2008 to June 2021, where they held the position of Support Manager. In this role, they improved overall customer experience, streamlined team support activities, and created a knowledge base for standardized responses to common issues.

From February 2004 to January 2008, they worked at Best Buy as a Digital Imaging / Wireless Supervisor. James implemented procedures to maximize sales, planned work schedules, and provided assistance to customers.

James also had a role as a Front Office Manager / Computer IT Services at Secure Networks Inc from December 2006 to July 2007. In this position, they performed penetration and vulnerability testing on networks, handled monthly maintenance and reports for computer systems, and troubleshooted hardware and software problems.

Additionally, they worked at CompUSA as a Merchandise Manager from April 1996 to July 2003. James maintained excellent customer service, achieved and maintained #1 Regional Store TAP for 9 months, and planned work schedules for employees.

James Trammel obtained a Certification in Certified Nursing Assistant (CNA) from Des Moines Area Community College in 1991. In addition, they received a Security+ certification in July 2007, but the institution where they gained this certification is unknown.

Links

Previous companies

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Timeline

  • Senior IT Specialist

    December, 2021 - present