Diana Pahladi

Diana Pahladi is an accomplished professional with extensive experience in training coordination and management. Currently serving as the COWI Academy Team Lead and internal consultant for LMS SAP SuccessFactors at COWI since May 2015, Diana oversees onboarding processes, leads learning activities, and manages team dynamics, ensuring service improvement and analytical reporting. Prior to COWI, Diana held roles including Office Manager at FL Technics, Flight Attendant at Qatar Airways, and aircraft training coordinator at Aerotraining, showcasing strong administrative, customer service, and training coordination skills across multiple industries and organizations. With a background in aviation, Diana has demonstrated expertise in safety, customer service, and operational efficiency while working with various aircraft types.