Carolyn Shepherd

Carolyn Shepherd has extensive experience in customer service management, currently serving as the Customer Service Delivery Manager at Cox Automotive Europe since August 2013. In this role, Carolyn oversees the Consumer Car Buying National Vehicle Buyer teams and the training and quality team, focusing on building an efficient buyer team and fostering a high-performance culture. Additionally, Carolyn holds the position of General Manager at Money4yourmotors.com Ltd since July 2013, further demonstrating expertise in leadership and customer service operations.