Hannah Scott

Hannah Scott is an experienced professional currently serving as a Customer Care Manager at Cox Communications since September 2014, leading a team of over 100 employees in managing inbound CARE calls and conducting Digital Assist chat sessions. Prior experience includes roles as Customer Retention Supervisor at Cox Communications, Customer Experience Quality Supervisor at Asurion, and several supervisory positions at AAA Club Partners, AAA Member Services Company, and Primerica Financial Services. Hannah holds a Bachelor of Applied Science from Grand Canyon University and is currently pursuing a Master of Business Administration at the University of Phoenix. Hannah's diverse background highlights expertise in leadership development, performance management, and employee training across various industries.