Joyce Arcand

Joyce Arcand, CSSGB, has extensive experience in telecommunications and customer service, having held various roles at Cox Communications, including Senior Manager of Residential CPE Lifecycle Management and Manager of Product Marketing Operations. Joyce also served as a Product Specialist for OD/PPV Operations at Cox Communications. Prior experience includes positions at TCI New England as Marketing Coordinator and Manager, Assistant Customer Service Supervisor at Heritage Communications, and Assistant Customer Service Specialist at Rollins Cablevision. Additionally, Joyce worked as an Accounts Payable/Office Clerk at CVS/Mark Stevens. Education includes a Project Management Certification Program from Bryant University, completed in 2012.