cPacket Networks, Inc.
Hector Hernandez is a skilled IT professional with extensive experience in system administration, technical support, and network management. Currently serving as a System Administrator and IT Helpdesk at cPacket Networks since September 2022, Hector has effectively deployed virtual machines and managed IP addresses for optimized network performance. Previous roles include Regional IT Field Engineer at DPR Construction, where Hector specialized in A/V support and troubleshooting, and Helpdesk Support Technician at MatchPoint Solutions, achieving a 95% ticket resolution rate. Hector also has technical support experience from SureCall, alongside operational management experience in the food service industry. Hector holds a Bachelor of Science in Industrial Technology with a focus on Computer Electronics and Networking Technology from San José State University.
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