Paulo Cesar Junior

Paulo Cesar Junior is an experienced Atlassian Consultant at Cprime, Inc., where responsibilities include collaborating with cross-functional teams to translate business needs into actionable requirements and configuring tailored workflows and automation rules. Prior to this role, Paulo spent over eight years at Atlassian, initially serving as a Support Engineer, assisting Atlassian Cloud customers, and subsequently as a Senior Support Engineer, specializing in Jira Service Management and addressing complex technical issues as an escalation engineer. Earlier experience includes working at HCL Technologies as a bilingual service desk analyst. Paulo holds a degree in Licenciatura em Computação from Faculdade Cenecista de Osório, earned between 2007 and 2010.