Carlos Godinez has accumulated extensive experience in customer service and operations, currently serving as Claims Experience Master- Product at Crabi since October 2020. Prior roles at Crabi include Customer Retention Senior and Customer Acquisition Partner. Before joining Crabi, Carlos held the position of Operations Supervisor and Customer Service Representative at Beliveo Corporation from July 2018 to October 2020, as well as Customer Service Representative at Teleperformance from December 2016 to December 2017. Carlos is pursuing a degree in Service Engineering at ITESO Universidad Jesuita de Guadalajara, with an expected graduation date of July 2026, and holds a Tecnologo en Electromecanica from Centro de Enseñanza Técnica Industrial, completed in 2021.
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