Sophia Hooks, M.A., PHR, currently serves as the Director of East Coast Operations at Craft and Technical Solutions, LLC, since November 2021, where previous roles include Mid-Atlantic Area Manager and Key Account Manager. Prior experience encompasses the position of Human Resources and Office Manager at Affinity Care of Virginia and Lead Administrative Office Manager at International Marine and Industrial Applicators, LLC. Additionally, Sophia has held roles as Practice Manager of Operations at Heartland Dental and Office Manager at Watts Family Dentistry. With advanced expertise in operational management, financial oversight, and team leadership, Sophia excels in maintaining operational efficiency, achieving high collection ratios, and fostering strong relationships with service providers. Educational qualifications include a Master of Arts in Business and Public & Community Health from Liberty University and a Bachelor of Applied Science in Business, Management, Marketing, and Related Support Services from SUNY Empire State College.
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