Melanie English

Melanie English has extensive experience in customer success and digital strategy, having held key positions in multiple companies. Most recently, Melanie served as Senior Director of Customer Success and Digital Strategy at Totango from January to April 2025. Prior to that role, Melanie was Director of Customer Success at Catalyst Software from August 2021 to April 2025, where responsibilities included procurement and forecasting. Additional roles at Catalyst Software included Senior Renewal Manager and Senior Customer Success Manager, emphasizing skills in strategic planning. Before Catalyst, Melanie worked at Lone Wolf Technologies as Team Lead in Strategic Customer Success and previously held several roles at Sun Life Financial, including Team Lead and Subject Matter Expert in Customer Care. Melanie obtained an Associate's degree in Advertising from Georgian College, studying from January 2005 to January 2007.