John Daly

Consultant at CRA

John Daly is an active speaker, trainer, and process consultant. He has worked with more than 100 corporations, professional associations, and government agencies both as a speaker and as a consultant for developing and implementing improvements in customer service and communication programs. In the corporate environment, Professor Daly has worked with Halliburton Oil Field Services, the Newell Co., Continental Airlines, La Quinta Motor Inns, Dun and Bradstreet, Sierra Geophysics, UpJohn, Roche Laboratories, the Novell Co., American Airlines, Frito-Lay, 3M, Revco, Southland, Dell Computers, and the Prudential Co., among many others.

In the governmental arena, Dr. Daly has worked extensively with the LBJ School of Public Affairs on a number of programs for state and national government leaders. He has also worked with the Texas Municipal League, the Texas Employee Retirement System, the Governor’s Executive Education Program for the state of Texas, the Texas Department of Mental Health, the Texas Education Agency, and the Texas Youth Commission. In addition, he has conducted programs in the area of continuing legal education in Georgia, Maryland, Pennsylvania, Ohio, Louisiana, and Texas.