Crane Payment Innovations
Janet Schmitt is an accomplished professional with significant experience in customer enablement and management. Currently serving as the Director of Customer Enablement at Crane Payment Innovations since August 2025, Janet previously held various leadership roles at FireKing Security Group from November 2015 to August 2025, including Partner Network Manager and Customer Service Lead. In these roles, Janet developed and implemented comprehensive coaching programs, onboarding procedures, and KPI reporting systems to enhance customer service and operational efficiency. Earlier experience includes a role as a Customer Service Representative at The Cellular Connection, where Janet achieved notable sales success and contributed to team development. Janet holds a Bachelor of Science in Business with a focus on Project Management from the University of Phoenix, earned between 2018 and 2021.
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