Megan Vandepanne

Megan VandePanne has over 17 years of work experience, primarily in remote and technical support roles. Megan'smost recent position is as the Director of Production Support Operations at The Craneware Group. Prior to this, they worked at SmarterServices where they held the roles of Remote Director of Operations and Remote Director of Technical Support, focusing on devising scalable processes and providing efficient customer support. Megan also has experience as a Helpdesk Manager and Implementations Specialist at Vanillaware LLC, a Specialist Claims Adjuster at Meemic Insurance Company and Farmers Insurance, and a Helpdesk Analyst at Magna International and Geek Squad. Before entering the tech industry, they worked as a Stroke Rehabilitation Caregiver.

Megan VandePanne completed their Associate's Degree in Computer Science at Grand Rapids Community College from 2004 to 2007. Megan then went on to pursue a Bachelor's Degree in Information Technology at Ferris State University from 2004 to 2009. Additionally, Megan has obtained several certifications from LinkedIn, including "Having Difficult Conversations: A Guide for Managers," "What Is Generative AI?," "Having Difficult Conversations," "Power BI Data Visualization and Dashboard Tips, Tricks, & Techniques," and "SQL for Data Analysis" in the years 2023 and 2023.