Lael Taylor

Lael Taylor is an accomplished professional with extensive experience in sales, customer service, and operational management. Currently serving as the Head of Customer Wow at Crate and Barrel since November 2019, Lael significantly contributed to achieving top sales during 2020 despite the challenges posed by the COVID pandemic. Previous roles include Store Manager at Flower Power, where Lael managed relationships and events for high-end clients, and Director of Signature Events for the Parker Area Chamber of Commerce, fostering connections among local businesses. Earlier experience includes leadership positions at Tend Home and Garden and Taylor Home, as well as extensive operational oversight at Ted's Montana Grill and Noodles & Company. Lael holds an Associate's degree in Culinary Arts from the Art Institute's School of Culinary Arts and a degree from The University of Kansas.