Crawford & Company (Canada) Inc.
Heather Matthews has extensive experience in the claims management industry, currently holding the position of Chief Client Officer at Crawford & Company (Canada) Inc. since January 2009. In this role, Heather provides strategic leadership and oversees client relations to enhance service delivery. Previously, Heather served as Senior Vice President of the National Claims Management Centre, managing national claims operations, and as Vice President of Healthcare Management, where responsibilities included overseeing healthcare-related claims services. Earlier in their career at Crawford & Company (Canada) Inc., from 2004 to 2008, Heather worked as AVP Sales, focusing on sales strategies and client acquisition. Heather holds a degree in Criminology from Conestoga College.
Crawford & Company (Canada) Inc.
Crawford & Company (Canada) Inc. is an independent adjusting firm specializing in claims and risk management for over 80 years. Throughout Canada we have a branch network of more than 60 locations ensuring that we are able to provide coast-to-coast service to our clients. As a global enterprise, we have an extended network of more than 700 locations spanning over 70 countries; we offer global capabilities combined with local expertise to provide a broad suite of customized solutions. Crawford’s services are designed specifically to address the wide-ranging needs of our clientele and benefit them in the following ways: centralization of business services and data management, consistency in quality and delivery of service, increased cost savings as well as providing a primary point-of-contact --- Crawford et compagnie (Canada) Inc. est une entreprise d'expertise en règlement des sinistres indépendant qui se spécialise dans les réclamations et la gestion des risques depuis plus de 80 ans. Au Canada, nous disposons d'un réseau de plus de 60 succursales, ce qui nous permet d'offrir à nos clients un service d'un océan à l'autre. En tant qu'entreprise mondiale, nous disposons d'un réseau étendu de plus de 700 succursales réparties dans 70 pays ; nous offrons des capacités mondiales combinées à une expertise locale afin de fournir une vaste gamme de solutions personnalisées. Les services de Crawford sont conçus spécifiquement pour répondre aux besoins variés de nos clients et leur apportent les avantages suivants : centralisation des services commerciaux et de la gestion des données, cohérence de la qualité et de la prestation des services, augmentation des économies de coûts et fourniture d'un point de contact principal.