Marti Ackerman is a seasoned professional with extensive experience in instructional design, technical writing, and eLearning development. Currently serving as a Senior Instructional Designer at Crawford & Company since May 2019, Marti has also worked with the Credere Group and previously held positions at Bona AB, Charles Schwab, Western Union, Dish Network, and Bank of America. Expertise includes applying adult learning principles, collaborating with subject matter experts, ensuring quality control of instructional content, and managing technical reporting processes. Marti's educational background includes a Bachelor of Science Degree in English Journalism from Tennessee Technological University and an Associate's Degree in Architectural Design Technologies from Central Piedmont Community College.
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