Steven La is a seasoned IT professional with extensive experience in service desk support, data migration, and technical troubleshooting across various companies. Currently serving as a Senior Service Desk Analyst at Crawford & Company, Steven oversees advanced IT service desk operations, including S3 AWS and SharePoint data migration, Azure Active Directory Administration, and Microsoft 365 management. Previous roles include Data Migration Administrator at Dye & Durham Corporation, where Steven collaborated on multiple data migration projects, and Technical Support Specialist roles, providing critical support to legal professionals and customers at Teleperformance and Dye & Durham Corporation. Steven holds a diploma in Computer Technology from Seneca Polytechnic, with a strong emphasis on improving service performance and adhering to security and policy procedures.
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