Tim Issler is an accomplished professional with extensive experience in IT service management and business analysis. Currently serving as the Director of End User Services for North America at Crawford & Company since February 2019, Tim specializes in infrastructure delivery platforms, focusing on best practices and automation. Prior roles include Sr. Manager of Service Delivery and Manager of End User Service Delivery at Cotiviti, where responsibilities encompassed Change Management and ITIL-based processes. Tim has held various managerial positions in organizations such as Verizon Telematics, ista North America, Cbeyond, and Merial, contributing to project management, quality assurance, and business analysis across multiple industries. Tim earned a Bachelor's degree in Computer and Information Sciences from Columbia College Chicago and a B.S. in Computer Information Services from Columbia College of Missouri.
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