Nilo Gadoc

Nilo Gadoc is an experienced IT professional specializing in cloud support and technical assistance, currently serving as an Office 365 Administrator and Cloud Support Engineer at rhipe since June 2018. With a strong background in providing front-line end-user and administrator support, Nilo effectively manages customer inquiries through various communication channels, adhering to established service level agreements. Prior experience includes roles as a Cloud Support Engineer at HCL Technologies and various positions at Sutherland, including Technical Support and Customer Service Representative for Microsoft Office 365 and Windows issues. Nilo began a professional journey in technical support at Teleperformance Philippines and holds a Bachelor of Science in Information Technology from Datamex Institute of Computer Technology, completed in 2013.