Brenna McAuliffe

Brenna McAuliffe has a diverse work experience, starting with their current role as a Customer Success Manager at Crayon. In this role, they are responsible for managing the post-sale customer lifecycle and utilizing Crayon's competitive intelligence platform to help businesses improve their sales win rates, marketing performance, product strategies, and revenue.

Prior to Crayon, Brenna worked as an Associate Customer Success Manager at the same company. Brenna then gained valuable experience as a Cloud Infrastructure Technology Consultant at Oracle, where they specialized in Oracle's Engineered Systems Hybrid Cloud and Hardware solutions. Their role involved partnering with North American companies in the Large Enterprise, Mid-size, and Small Medium business space to create powerful and seamless IT systems.

Before joining Oracle, Brenna served as a Public Relations and Events Marketing Intern at Colette Phillips Communications. Brenna collaborated with the marketing department and CEO to develop strategic PR plans, manage social media content, and create various social media campaigns and graphics. Additionally, they contributed to the company's website and assisted with event planning.

Brenna's work experience also includes a Marketing Co-op position at Fresenius Medical Care North America. Brenna worked on various marketing projects, both domestically and globally, and collaborated with different teams to develop innovative ideas and materials. Brenna also had direct communication with customers and patients and visited kidney dialysis clinics.

Overall, Brenna McAuliffe has a strong background in customer success, technology consulting, public relations, and marketing.

Brenna McAuliffe holds a Bachelor of Science (BS) degree in Marketing/Management from the University of Massachusetts Lowell. In addition to their degree, they have also pursued various certifications to enhance their skills and knowledge. These certifications include:

1. Certified Accelerator of Competitive Intelligence, obtained from Crayon in February 2023.

2. Certified Architect of Competitive Intelligence, obtained from Crayon in February 2023.

3. Certified Activator of Competitive Intelligence, obtained from Crayon in February 2022.

4. Bloomberg Marketing Concepts, obtained from Bloomberg LP in December 2018.

5. Certified Customer Success Manager (CCSM) Level 1, obtained from SuccessHACKER in December 2022.

6. Oracle Cloud Infrastructure Foundations 2020 Certified Associate, obtained from Oracle in May 2021.