Brit Smestad is an employee, operating as a Customer Success Manager for Crayon Managed Cloud Services. She is responsible for ensuring that all Operational Level Agreements and Underpinning Contracts are appropriate. She is also responsible for ensuring that every IT service being provided is delivered as agreed. Prior to this position, Brit was a Bid Manager for Crayon, leading multi-disciplined teams as they tendered for complex software and cloud contracts in the public and private arena. She has deep experience in the software licensing sales/audit sector having worked for Merkantildata and Eterra, before joining Crayon Group AS in 2002. Ms. Smestad studied Project Management at BI Norwegian Business School and resides in Oslo, Norway.