CRC Group
Joyce Carlton is an experienced insurance professional currently serving as an Underwriter at Burns & Wilcox since January 2021. Prior to this role, Joyce held the position of Senior Solutions Insurance Specialist at USAA from May 2017 to January 2021. Joyce began a career in retail at Aerie by American Eagle Outfitters, progressing from Sales Floor Associate to Sales Lead Manager between April 2015 and May 2017. Joyce holds a Master of Business Administration (MBA) from Saint Leo University, completed in 2020, and a Bachelor's degree in International/Global Studies from the University of South Florida, obtained in 2016.
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CRC Group
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CRC Group is one of the largest wholesale insurance distributors in the U.S. CRC Group consists of three divisions, Commercial Solutions, Group & Individual Solutions, and Specialty Programs. The CRC Group family of brands includes CRC, TAPCO, Insurisk, CRC Programs, 5Star, The ABC Program, Negley, Professional Insurance Concepts, Pro-Praxis, SHU, Target, JH Blades, CRC Voluntary Benefits, Ethos Underwriting Services, and Hanleigh. CRC Group’s insurance offerings and practice groups range from commercial property, casualty, professional lines, small business, transportation, environmental, construction, energy, healthcare, hospitality, manufacturing & distribution, public entity, and real estate, to personal lines, disability, voluntary benefits, and more. CRC Group has the largest collection of actionable data in the wholesale business and we are putting it to use to consistently deliver better outcomes and more efficient results for our clients. We leverage data to provide a better client experience through limits benchmarking reports, amendatory endorsements, comparison tools, form review library, and property risk assessment reports. We have unveiled the REDY platform, which uses data and analytics to help clients win. In addition, we offer products exclusively available from CRC Group through our Insurisk brand. Our Claims Advocacy team is another way we strive to enhance the client experience, our dedicated team is ready to assist even after the policy is placed, we are here to help in the event of a difficult claim, as well. These are just some of the ways CRC Group is placing you first.