Elton Gray

Commercial and Operations Director at Creams Cafe

Elton Gray has a diverse and extensive work experience in the hospitality industry. Elton began their career as a General Manager at Pizza Hut in 1991, where they worked for five years. Elton then moved on to Bennigans (Bass) as a General Manager, where they stayed for three years. In 1999, they joined SFI Group as a General Manager and worked there until 2003. Elton then became an Independent Business Owner at Innside Leisure & Innside Out from 2002 to 2004.

In 2004, Elton joined Mitchells & Butlers as a Retail Business Manager, where they managed 14 sites and was involved in employee engagement. Elton held this position until 2013. Following that, Elton worked as an Operations Manager at Strada Restaurants, playing a key role in the company's evolution following its acquisition by CDG. Elton managed 17 restaurants and oversaw three senior managers until 2017.

Elton also served as the Head of Operations at Integrum Hospitality Solutions from 2017 to 2018, before moving on to YO! Sushi. At YO! Sushi, they held the positions of Operations Manager and later Head of Operations & Concept Development. In 2019, Elton joined Creams Cafe as the Commercial and Operations Director. Elton successfully navigated the company through the challenges of the COVID-19 pandemic, implementing strategic approaches and developing new concepts to drive growth and support franchise partners.

Elton Gray completed their education with a Bachelor of Science (BSc) degree in Hotel & Catering Management from the University of Surrey, from the year 1988 to 1992. Prior to that, they attended King Edward VI School in Southampton until 1987. Elton later pursued further education and obtained a Postgraduate Diploma (Pg Dip) in Multi Site Unit Leadership from Birmingham City University, from 2009 to 2011. In 2011, Elton Gray also completed a Master of Science (MSc) degree in Multi-Unit Hospitality Leadership from Birmingham City University.

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