Lourdes Monteiro

Training Manager

Lourdes Monteiro is a dynamic professional with over a decade of experience in Learning and Development, currently serving as Director Global at UnifyCX since December 2024. Lourdes has a proven track record in cultivating high-performing teams, enhancing employee engagement, and optimizing processes. Prior roles include Training Manager at Creative Capsule and Double Tree by Hilton Worldwide Hotels, as well as Human Resources Manager at Open Destinations. Previous experiences also encompass management positions at Hutchison 3 Global Services and Ventura India Pvt Ltd, where Lourdes focused on training effectiveness and content development. Educational credentials include a Bachelor of Arts in History and Psychology from Goa University.

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