Creative Khichdi
Megha N is an accomplished professional with significant experience in customer experience and operations management across various industries. Currently serving as the Director and Head of Customer Experience and Operations at Creative Khichdi, Megha N successfully scaled the customer base from 30 to over 400 and achieved a 300% increase in turnover over seven years. Previous roles include Principal Consultant at Tech Mahindra Business Services, where consulting on customer experience strategies was highlighted, and Head of Customer Service and Strategy at Pepperfry, overseeing customer interactions and quality functions. Megha N has also held managerial positions at leading financial institutions, focusing on business solutions, service quality, and operational excellence. Educational credentials include advanced degrees in strategy management and customer experience management from the Indian Institute of Management, along with qualifications as a Chartered Accountant and Black Belt in Six Sigma.
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Creative Khichdi
Creative Khichdi is a creative agency. On paper. However, we’re much more than that. As a company, you may find us chaotic in nature. Sure, most people associate chaos with a lack of direction, but we thrive on it. We never needed a direction. In a sense, we stop at multiple destinations because staying at one is overrated. Social media managing, visual designs, conceptualization, eCommerce, website design and development, events, filmmaking, editing… Creative Khichdi is a chaotic mix of talent and activity. To put it lightly, we work with all people from all walks of life and we do a lot of things. Like a human being, we are complex and layered. We’re not your average creative agency. We’re so much more.