what is CRED?
CRED is an exclusive community for India’s most trustworthy and creditworthy individuals, where the members are rewarded for good financial behavior.
CRED was born out of a need to bring back the focus on a long lost virtue, one of trust, the idea being to create a community centered around this virtue. a community that constantly strives to become more virtuous in this regard till they finally scale their behavior to create a utopia where being trustworthy is the norm and not the exception. to build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.
here’s a thought experiment: what do you get when you put a group of incredibly passionate and driven people and entrust them with the complete freedom to chase down their goals in a completely uninhibited manner? answer: you get something close to what we have at CRED; CRED just has it better.
here is what you will do when you join as a part of the team:
what will you do:
- work extensively on fraud and risk detection process to perform manual fraud review in order to detect fraudulent transactions
- maintain or exceed established standards for customer experience, and resolves complex issues with little supervision
- able to work closely with vendors and cross-functional teams for driving performance in the BAU activities
- review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate
- independently resolve problems that require in depth investigation and/or research while maintaining the TAT agreed as per the process for seamless operations
- identify trends, emerging risks, and insights regarding fraud investigations
- collaborate closely with data science and risk teams to provide feedback on the observed fraud patterns as well as to create Fraud prevention tools
- developing measures for identifying and monitoring key risk indicators
you should apply If you have:
- built processes, follow risk rules, developed fraud prevention practices2-4 years experience in fraud, or significant law enforcement investigations
- excellent written and verbal communication skills ability to perform under pressure and manage multiple tasks and priorities independently
- proficiency in MS Office Word, Excel and PowerPoint applications with intermediate skills in SQL