Rishika Agarwal

Rishika Agarwal is a seasoned Payment Operations Analyst at CRED, with a robust background in banking and finance. Previously, Rishika held the position of Assistant Manager for UPI & IMPS reconciliation at Ujjivan Small Finance Bank, where responsibilities included managing a Robotic Process Automation project, handling audit queries, and enhancing efficiency in payment reconciliations. Rishika also served as a Management Trainee, focusing on daily reconciliation of UPI transactions and resolving customer grievances. Early career experience includes an internship at the Bank of India. Rishika holds an MBA in Banking and Finance from Symbiosis School of Banking and Finance Pune and a BCom from Amity University, Greater Noida Campus.