James Isidore

James Isidore serves as the Chief Delivery Officer at Credence since May 2022, bringing extensive experience in leadership and service delivery across various multinational companies. Previously, James held the position of APAC/Africa Delivery Leader and General Manager at Tech Mahindra, and acted as Country Leader for Malaysia and AMEA Head of Workplace at DXC Technology, where responsibilities included managing end-user services for a team of over 500 employees. James has a strong track record in achieving revenue targets, managing profit and loss, and implementing Six Sigma initiatives to drive operational efficiency. Prior roles included Delivery Executive at CSC and Senior Manager at HCL AXON, with significant contributions to quality consulting and business generation. James's career commenced at Sutherland Global Services as a Technical Troubleshooting Engineer, further supplemented by an MCA from Bharathidasan University and a Six Sigma Master Black Belt certification.