Kimberly Moore has extensive experience in call center management, currently serving as the Client Services Manager at Credit Control, LLC. since August 2020. Prior to this role, Kimberly spent over 14 years at Mom365, where responsibilities included various managerial positions such as Call Center Manager, Call Center Assistant Manager, and Call Center Supervisor. Key achievements include managing call center teams through personalized instruction and delegation, as well as developing and implementing coaching, training, and motivational tools to enhance team performance.
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