Syed Rehman

Customer Solutions Officer at Credit Karma

Syed Rehman has an extensive work experience in various companies and roles. Syed is currently the Head of Customer Experience at Credit Karma, starting in November 2021. Prior to that, they worked at Wayfair as the Executive Global B2C Sales from October 2019 to November 2021. Before that, they served as a Senior Professional in Post Order Operations and later as the Director of Technology at Samsung Electronics America from November 2016 to October 2019. Syed also worked as the Vice President of Project Management Office at TIAA from 2014 to 2016. From 2011 to 2014, they were the Director of Customer Service Technology at Sprint, where they led initiatives to improve cost savings and launched chat and email support channels. Syed also held roles such as Director of Go To Market at Sprint from 2007 to 2011, Senior Trader at Fannie Mae in 2007, and Business Analyst at HealthFirst from 2006 to 2007. Earlier in their career, they worked as a Senior Systems Analyst/Technical Account Manager at First Data Corporation from 2003 to 2005 and as a Lecturer at Rutgers University from 2003 to 2005.

Syed Rehman's education history begins with obtaining a Bachelor's Degree in Artificial Intelligence from Oklahoma State University between 1999 and 2003. Afterward, they pursued a Master of Art and Science degree in Psychology from Harvard University, which is expected to be completed by 2023. Additionally, Syed Rehman has attended the New Jersey Institute of Technology's Graduate School for Management, although details regarding the start and end years are unavailable. In terms of additional certifications, they acquired a certificate in "Making Quick Decisions" from LinkedIn in September 2021.

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Previous companies

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Timeline

  • Customer Solutions Officer

    November, 2021 - present

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