The CMI Group is a 100% employee-owned revenue cycle, accounts receivable, and contact center solutions provider to customers nationwide. Through its subsidiaries, CMI delivers innovative revenue cycle, accounts receivable, and contact center solutions resulting in enhanced operational efficiency and increased revenue for its clients.

Finance

The CMI Group

The CMI Group's headquarters in Plano, TX, United States

Carrie Finney

Deborah Sharpe

Matthew Mallen

Matt Ernst

The Management Operations team at The CMI Group oversees the strategic and operational functions that ensure the seamless delivery of their revenue cycle, accounts receivable, and contact center solutions. This team coordinates efforts between various departments such as operations, accounting, sales, and business development to optimize processes, enhance efficiency, and drive revenue growth for clients.

Management Operations

This department oversees regulatory adherence and manages relationships with third-party entities.

Compliance Management

This department assists customers by addressing inquiries, resolving issues, and providing product information.

Customer Support

This department manages and maintains the organization's information technology infrastructure, ensuring systems run smoothly and efficiently.

IT Operations

The Leadership Team at The CMI Group is responsible for setting the strategic direction of the company, fostering an employee-owned culture, and driving innovation across revenue cycle and accounts receivable solutions. Each member contributes expertise in their respective fields—business development, human resources, and information technology—to enhance operational efficiency and maximize revenue growth for clients. By collaborating closely, they ensure alignment with the company’s mission and values while navigating the complexities of the industry.

Leadership Team

The Human Resources and Recruitment team at The CMI Group is responsible for talent acquisition, employee onboarding, and managing payroll and benefits. They ensure compliance with HR policies, support staff development, and cultivate a positive workplace culture to enhance operational efficiency and contribute to overall company success.

The CMI Group

Org chart

Teams

Management Operations

Compliance Management

Customer Support

IT Operations

Leadership Team

Human Resources and Recruitment

Offices

The CMI Group

Org chart

Teams

Management Operations

Compliance Management

Customer Support

IT Operations

Leadership Team

Human Resources and Recruitment

Offices

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