Agnieszka Ziomek is a seasoned professional in banking operations, currently serving as the Banking Operations Team Lead at Credit Suisse since January 2017, where responsibilities include managing a team of six and overseeing various operational processes in Cross-Border Payments. Previously, Agnieszka held the position of Banking Operations Specialist, contributing to process improvements, client investigations, and training new employees. Prior experience includes providing German-speaking client services at Perfecta from June 2015 to November 2016, involving translation and communication with clients. Agnieszka holds two degrees from the University of Wroclaw in German philology, having completed a Master’s degree in 2016 and a Bachelor’s degree in 2014.
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