NCUA
Joyce Goodman is a seasoned Knowledge Manager and Technical Writer with extensive experience in technical documentation and communication, currently supporting the Office of the Chief Information Officer at the National Credit Union Administration since 2018. Prior to this role, Joyce held various positions at Charter Communications and Time Warner Cable, where responsibilities included collaborating with stakeholders to develop and manage technical documents, leading design projects for customer support websites, and creating user training materials. Recognized for exceptional teamwork and problem-solving skills, Joyce received several awards, including the ValYou Award in 2014. Joyce holds an Associate of Science degree in Information Technology from Northern Virginia Community College, graduating summa cum laude.
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NCUA
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NCUA is the independent federal agency created by the U.S. Congress to regulate, charter and supervise federal credit unions. With the backing of the full faith and credit of the U.S. Government, NCUA operates and manages the National Credit Union Share Insurance Fund, insuring the deposits of millions of account holders in all federal credit unions and the overwhelming majority of state-chartered credit unions. If you're looking for the official source of information about the National Credit Union Administration, please visit our website at www.ncua.gov.