Rashondra Jordan

Rashondra Jordan is an experienced branch manager currently at Credit Union ONE, where responsibilities include overseeing daily operations, implementing strategic plans to achieve sales goals, and enhancing member experiences. As a lead on-the-job trainer, Rashondra updates and creates training documents while exceeding branch loan goals by closing over $5 million by the end of the third quarter. Previously, Rashondra served as an assistant branch manager, coaching tellers towards referral goals and maintaining performance documentation. Prior experience includes a role as a senior collector at Credit Acceptance, overseeing high-risk auto loan collections nationwide, and a position at DTE Energy focused on transitioning employees to a new time entry system. Rashondra holds a Master of Public Administration and a Bachelor's degree in Women and Gender Studies, both from Oakland University.